Apr 19

Continuing Education April 2017

04/19/17 8:00am to 4:35pm
2810 Golf Rd.
Pewaukee,WI 53072

The Dairyland and Greater Milwaukee CPCU Society chapters are cosponsoring continuing education courses on Wednesday, April 19th. The event will be held at the Country Springs Hotel in Pewaukee, Wisconsin. The speaker will be Elise M. Farnham, CPCU, ARM, AIM, CPIW. The topics will be "Nightmare on E&O Street" and "Risk Management - Emerging Issues: Looking Beyond the Horizon". Please click on the Materials tab for details on each topic.

CPCU Society Members:

$39 - AM or PM course only

$69 - Full day, AM & PM courses


$49 - AM or PM course only

$79 - Full day, AM & PM courses

If you would like to attend, please register on the registration page by Wednesday, April 12th. Requests for additional meeting information may be addressed to Julie Carrillo, CPCU by email at jcarrill@amfam.com or by phone at (800) 692-6326 ext. 36009. Payment may be made the day of the event or mailed to Julie Carrillo at the following address:

American Family Insurance

Attn: Julie Carrillo

6000 American Pkwy, Q20D

Madison, WI 53783

Checks should be made payable to the Dairyland CPCU Society Chapter.

This program has been filed and approval is currently pending for four Continuing Educaiton credits in the states of Wisconsin, Illinois, and Texas.

04/19/17 8:00am to 8:30am
AM Workshop Registration
04/19/17 8:30am to 04/20/17 12:00pm
AM Workshop (Nightmare on E&O Street)
04/19/17 12:30pm to 1:00pm
PM Workshop Registration
04/19/17 1:00pm to 4:30pm
PM Workshop (Emerging Issues: Looking Beyond the Horizon)

Elise M. Farnham, CPCU, AIM, ARM, CPIW

Illumine Consulting

Elise M. Farnham, CPCU, ARM, AIM, CPIW, has forty years of experience in the risk management and insurance industry. She is President of Illumine Consulting, a firm dedicated to providing experience and knowledge to the risk management and insurance communities through continuing education and claims management consulting. Ms. Farnham’s company provides continuing education programs, professional and personal development programs, and business ethics programs. For more about Ms. Farnham, please click here to be redirected to her website.

Country Springs Hotel
2810 Golf Rd.
Pewaukee, WI 53072
United States

Event Materials

Nightmare on E&O Street
As insurance contracts, regulations, and relationships evolve, they invariably become increasingly complex. This course will examine the basis of errors and omissions (E&O) actions in insurance law, contract law, and torts. Using landmark cases and their outcomes, we will look at the evolution of E&O actions and the court decisions that have changed how agents and adjusters provide insurance-related professional services. We will review the concept of bad faith, what gives rise to allegations of bad faith, and the development of punitive damages in bad faith cases. We will also examine the role of regulators in insurance law, in respect to regulations and their impact on the insurance professional’s activities. This course will help insurance professionals develop a better understanding of the E&O exposure and how to prevent related losses from occurring.

Emerging Issues: Looking Beyond the Horizon
This program will examine risks that insurance professionals will need to face due to technology; environmental change; and scientific discovery. In order to best serve the consuming public, insurance must respond to new and daring issues. Underwriters will need to be aware of the emerging risk exposures in order to develop products that will respond to the ever change risk landscape. Producers and agents will require additional skills to assist their clients in analyzing new and changing risk exposures. Claims professionals will be required to understand how the emerging risks can lead to injury and damage; how coverage is applied to the occurrence; and how to resolve issues that arise once a claim has been reported.


  • Contact: 
    Julie Carrillo, CPCU
  • Email: 
  • Phone: 
    800-692-6326 ext. 36009